Digital Insight

Senior Network Engineer

US-IL-Chicago
Req No.
2017-8082
Category
Hidden (8730)
Type
Regular Full-Time

Overview

The role requires an experienced Server/Sr. Network Engineer with a high-level of professionalism and interpersonal skills.

 

The ideal candidate will have experience administering internet-connected servers and applications for Windows. You must have excellent troubleshooting methodology and superb customer service skills. This position requires the applicant live in the Chicagoland area and travel to locations within the Chicago area with occasional travel to out of state offices.

Responsibilities

  • Maintain current network infrastructure. (11 locations, remote offices, EU), including Azure and SSO)
  • Server provisioning and maintenance with 50 servers between our 11 locations and Azure.
  • Diagnose, isolate and resolve network and service outages in local, nationwide and international offices.
  • Network planning and management.
  • System monitoring and emergency response for mission-critical environment.
  • Test and implement new equipment or technology as it becomes available.
  • Level 3 support for helpdesk team. Assist with level 2 & 3 tickets from helpdesk where they need guidance or can’t solve daily issues.
  • Support our cyber security defense.  E.g. helping select and evaluate vendors and then maintain the network security applications (email filtering, web filtering, anti-virus and firewalls).
  • Support Exchange email servers (including related email systems for erecruit, marketing, etc.) and Office 365 implementation
  • Maintain complete technical documentation.
  • Continue the transition of network/server responsibilities and management from our clinical division to our Shared Services IT department.
  • Manage desktop management control software, Desktop Central, including patch schedule. 

  •  Coordinate and support the new network (change from MPLS to SDWAN) in 2018; new phone system – help with changes.

  • Back up IT Director’s technical support of AG, which will include our EU expansion in 2018.

  • Additional IT projects slated for 2018

  • Budget development for network operations in conjunction with the Director of IT. 

Qualifications

  • Bachelor’s Degree or Associate Degree with relevant work experience.
  • Minimum 5 years in a Windows Server/networking environment.
  • Well versed in installation and support of server technologies such as Microsoft Windows Server, Active Directory, Group Policy, Remote Desktop Services, IIS, Microsoft Exchange Server, and Microsoft SQL Server.
  • Expert in Active Directory design, installation, migration, and management with proven experience in migration.
  • Expert in Exchange Server design, installation, migration, and management with proven experience in migration.
  • Virtualization with VMware or Hyper-V.
  • Familiarity with design, installation, and configuration of network technologies such as routers, switches, firewalls, wireless, VPN, web filter/proxy, spam filters, etc.
  • Familiarity with installation, configuration, and support of various 3rd party AntiVirus and backup hardware/software.
  • Experience with Office 365 for email, OneDrive, and related apps.
  • Skilled with Microsoft Azure, Azure AD and SSO.
  • Familiarity with UPS systems and storage systems such as NAS and SAN (SAS/iSCSI/Fibre Channel).
  • Familiarity with installation and support of desktop technologies such as Microsoft Windows XP/Vista/7/8/10, Microsoft Office, Internet Explorer/Firefox/Chrome.
  • VoIP/IP Telephony a plus.
  • Excellent troubleshooting and problem solving skills.
  • Excellent written and verbal communication skills.
  • Proven excellent customer service experience dealing with users in a dynamic environment.

Recommended Certifications: 

  • MCSA Windows Server or MCSE
  • CompTia Network+ or Cisco CCNA

Advanced Group is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

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